About HIVED 📦

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing.

Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.

A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.

Already trusted by leading international brands such as Zara, Uniqlo, ASOS, Nespresso, and more, we are solidifying our position as the leaders in Europe to tackle this growing market.

Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures and the British government. We’re passionate about driving innovation and redefining the future of delivery.    

Role Overview 📝

Our delivery drivers are the cornerstone of our business, making them one of our most valued stakeholder groups. With rapid growth in this area, we are excited to create this pivotal role. This newly-created position offers an unparalleled opportunity to shape and lead a transformative payroll function for our driver network, balancing complexity and scale in a truly impactful role.

As the Payroll Lead, you will oversee the design and implementation of robust controls within a multi-faceted, high-volume payroll process. You will also inspire and develop a small team, acting as the visible face of change across the company. This is a unique chance to make your mark, ensuring payroll systems not only operate efficiently but set new standards for excellence.

Strong communication skills are essential for this role, as it involves regular engagement with a diverse range of stakeholders, including senior leaders, external payroll providers and delivery drivers and sortation handlers . You will play a key role in conveying critical information and addressing queries with clarity and precision to drivers directly as well as other stakeholders, while driving forward improvements that align with business objectives.

Responsibilities 

• Process Optimization: Design and implement robust payroll processes tailored to a diverse worker network, including workers inside and outside the scope of IR35, ensuring efficiency and audit-readiness
• Stakeholder Collaboration: Develop and maintain seamless collaboration with internal stakeholders and external partners, such as third-party payroll providers, to optimize payroll systems
• Internal Controls: Establish and refine internal controls to enhance accuracy and compliance, identifying opportunities for innovation in driver payroll management
• Discrepancy Resolution: Balance payroll accounts by identifying and resolving discrepancies in a timely manner
• Reporting: Provide actionable insights through detailed fortnightly payroll reports presented to the VP of Finance, linking data to operational performance
• Team Leadership: Lead, mentor, and develop a small team of 2, fostering a culture of high performance and continuous improvement
• Query Management: Act as the point of contact for escalated payroll queries, ensuring service levels are met while maintaining strong relationships and an accurate payroll function
• Regulatory Compliance: Ensure payroll compliance with all regulatory and audit requirements, adapting processes as needed to meet evolving standards
• Ad-Hoc Support: Assist with ad-hoc requests for information and contribute to broader team initiatives

 Requirements 

• Experienced: You bring 3-5 years of experience managing complex, high-volume payrolls
• Leader: Proven leadership experience, with a track record of mentoring and developing high-performing teams
• Analytical: Exceptional analytical and problem-solving skills, capable of distilling complex data into actionable insights
• Communicative: Outstanding verbal and written communication skills, with the ability to adapt messaging for diverse audiences, from operational teams to executives
• Proactive: A proactive and adaptable approach, thriving in a fast-paced, collaborative, and hands-on environment
• Qualification: CIPP accreditation is preferred but not essential

How we reward our team 🎁

• Dynamic working environment with a diverse and driven team
• Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
• 25 days of holiday allowance plus public holidays
• Wellbeing initiatives, including 3 wellbeing days in addition to holiday allowance
• Subsidised Private Medical Insurance including dental and vision
• Weekly team lunch and regular company socials
• MacBook Air or Windows Laptop (depending on your preference)
• Hybrid working set-up with in-person time expected at both our Shoreditch office and North Woolwich based depot
• Enhanced maternity/paternity/adoption policy
• Cycle to work scheme
• Dog friendly office

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